Last Update: February 15, 2023
PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES You must accept these Terms (including any additional terms and policies referenced here or available by hyperlink) in order to use the Services. The term “you” as referenced herein refers to you, as an individual. BY USING THE SERVICES, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD NOT USE THE SERVICES.
You may print a copy of these Terms for review. If you have a disability, and you wish to access these Terms in an alternative format, please contact us at email@example.com
We reserve the right, in our sole discretion, to update, modify, change or replace any portion of these Terms at any time. If we make changes, such changes will be posted on the Site and indicated by the "Last Update" date at the top of the page. Any such changes are effective and binding the next business day. Any changes to these Terms apply to all access to and use of the Services thereafter, and your continued use of the Services constitutes your acceptance of the revised Terms. We will notify you of such changes via your account if you have an active account, or via a prominent posting on the Site.
You are required to register for an account in order to access and use the Services. To register for an account, you must be 18 or over (old enough to form a binding contract in the jurisdiction in which you reside). If you are under 18 years of age, you may not use the Services.
You agree to provide and maintain only true, accurate, current and complete information about yourself as part of your account. You agree to provide additional information we may reasonably request and to answer truthfully and completely any questions we might ask you in order to verify your identity.
You are responsible for your account and all the activity on it. You are responsible for maintaining the confidentiality of your password and account. We are not liable for any loss or damage arising from your failure to protect your password or your account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security of which you are aware or suspect.
We reserve the right to refuse use of the Services to anyone and to reject, cancel, interrupt, remove or suspend any user or the Services at any time for any reason without liability. If your account is suspended from using the Services by us at any time, you are not eligible to use the Services under any account until we reinstate access to your suspended account.
In addition to all of the other terms and conditions set forth in these Terms, if you access or use Services intended to facilitate the creation, booking, or receipt of any hotel or lodging reservation (“Reservations Services”) through the Services you agree to the following additional terms: Additional Terms for Reservation Services (“Additional Terms for Reservations Services”) which are fully incorporated into these Terms.
Subject to your compliance with these Terms, and in consideration for the payment of applicable fees, you are granted a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services and to view MMX Data (defined below) made available via the Services for your personal use only. This license may not be used by or for the benefit of any other person or third party. You acknowledge and agree that You may not have access to all Services and that certain Services may require the payment of fees. You are responsible for procuring and maintaining the network connections that connect you to the Services. Other than as expressly set forth in these Terms, no licenses or rights are granted to you by implication or otherwise. We reserve the right to modify, suspend or discontinue, temporarily or permanently, the Services (or any part thereof) for any reason at any time in our sole discretion.
MMX makes available certain MMX Data via the Services. “MMX Data” includes content, information, materials, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, artwork, videos, user interfaces, and the “look and feel” of the Services, and all intellectual property rights related thereto. MMX Data is subject to change at any time without notice.
As between you and MMX, all MMX Data are owned by MMX and its licensors, and MMX retains all right, title and interest in the MMX Data, including all modifications, enhancements, and derivatives of MMX Data (including any and all patents, copyrights, trade secret rights, trademarks, trade names and other proprietary rights embodied therein or associated therewith), and all copies of MMX Data. MMX and its licensors reserve all rights not expressly granted in and to MMX Data.
Use of the MMX Data not expressly permitted by these Terms is strictly prohibited. MMX Data may not be downloaded, copied, reproduced, modified, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited for any purpose whatsoever without MMX’s prior written consent. You may not create derivative works from MMX Data without MMX’s prior written consent. You agree to respect and not remove all copyright, trademark, and other legal notices, information, and restrictions contained in the MMX Data. You shall access and use MMX Data for lawful purposes only.
Subject to the terms and conditions of the Terms, you are hereby granted a non-exclusive, limited, non-transferable, non-sublicensable, revocable, worldwide license to access the MMX Data provided by us through the Services for your personal use only, and solely in compliance with these Terms. MMX may terminate this license at any time for any reason or no reason.
The quality of the display of the MMX Data may vary from device to device and may be affected by factors outside of our control, such as your internet connection and geographic location.
Users of the Services may be permitted to upload, post or transmit or otherwise make available content through the Services (“User Data”). You understand and acknowledge that you are responsible for all User Data you use with the Services (“Your User Data”), including without limitation, the accuracy, completeness and legality of such User Data. You represent that all Your User Data is in compliance with these Terms. You represent and warrant that: (i) You either own fully and outright or otherwise possess and have obtained all rights, approvals, licenses, consents, clearances, and permissions as are necessary to provide Your User Data and to permit Your User Data to be used in accordance with these Terms; (ii) Your User Data, and its use in connection with the Services does not infringe, violate or misappropriate any third party’s rights; and (iii) You have complied with all applicable laws and regulations.
By submitting Your User Data via the Services, you hereby grant us a worldwide, perpetual, irrevocable, non-exclusive, sub-licensable, royalty-free, fully paid up, fully transferable, right and license to use, host, edit, copy, modify, adapt, reproduce, display, make derivative works of, publish and/or transmit, and/or distribute Your User Data to provide the Services. This right and license includes, without limitation, the right and license to authorize other users of the Services and certain third parties to view, access, use, download, adapt, reproduce, make derivative works of, publish and/or transmit Your User Data in any format and on any platform, either now known or hereinafter invented.
You shall not (and shall not permit others to): (a) copy the look-and-feel or functionality of the Services or Data (where “Data” means both MMX Data and any User Data other than Your User Data); (b) remove any proprietary notices, marks, labels, or logos from the Services or Data; (c) change, alter, modify, decompile, disassemble, translate, reverse engineer, create derivative works, transfer, mirror or frame, sell, resell, rent, lease, distribute, perform, publish, sublicense, transfer or otherwise exploit the Services, the Data or any portion thereof; (d) you may not attempt to derive the source code or the inner workings of the Services or use the Services or Data in order to create a competitive product or service; (e) you may not archive, download reproduce, duplicate, bootleg, or otherwise make any copies of the Services or Data. Without our express written consent in each instance, you may not: (1) use the Services or Data for any commercial or unauthorized purpose, including communicating or facilitating any commercial advertisement or solicitation or spamming; (2) incorporate the Services or Data in any other program or product. You may not publicly perform the Services or Data. You also agree not to circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the Services or Data.
You may not use the Services or Data for any illegal, unlawful, or unauthorized purpose, or to solicit others to perform or participate in any unlawful acts. In using the Services and Data, you warrant that you will not violate any international, federal, state or local laws, rules, regulations or ordinances. You must not upload or transmit any worms, viruses, bots, Trojans, back doors, or any malicious or destructive code of any kind to the Services, or any code that will affect the functionality or accessibility of the Services or Data. You may not use the account of any other user. You will not use the Services, Data or Your User Data to (a) impersonate any person or entity, or submit false or misleading information (such as using a false e-mail address or pretending to be someone other than yourself) or otherwise misrepresent you or your affiliation with any person or entity; (b) collect or track the personal information of others or use any data mining, data gathering, or extraction method; (c) use any robot, spider, scraper or other automated means to access the Services, collect information from, or otherwise interact with the Services; (d) submit any unsolicited or unauthorized advertising, solicitations, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other prohibited form of solicitation; or (e) to interfere with or circumvent the security features of the Services. You will not use the Services or Data in or for the benefit of a country, organization, entity, or person embargoed or blocked by the United States government, including those on sanctions lists identified by the United States Office of Foreign Asset Control (OFAC). A breach or violation of any Terms may result in immediate termination or suspension of your ability to access the Services, Data and Your User Data.
You may not use the Services in a manner that (a) is discriminatory, including discrimination based on race, sex, gender, gender identity, religion, nationality, disability, sexual orientation or age; (b) may create a conflict of interest or undermine the purposes of the Services; (c) is defamatory of any person, obscene, offensive, pornographic, hateful or inflammatory; (d) constitutes, encourages or provides instructions for criminal or unlawful acts; and (f) is intended to harass, harm, or bully any person, or contains a threat of any kind.
We reserve the right, at any time and without prior notice, to remove or disable access to Data and/or Your User Data at our discretion for any reason or no reason. We reserve the right to suspend or terminate any account and/or any user who violates these Terms.
You will indemnify, defend hold harmless, and release MMX from and against any and all costs, liabilities, losses, and expenses (including reasonable attorneys’ fees), claims, suits, actions, or proceedings relating to Your User Data and/or MMX’s use of Your User Data in accordance with these Terms, or relating to your violation of these Restrictions On Use.
Our Services and Data are protected by various intellectual property laws which may include patent, copyright, trade secret, trademark, and trade names protection. You agree to respect all copyright and other legal notices, information, and restrictions contained in the Services and Data.
You acknowledge and agree that the Services and MMX Data are proprietary to MMX and its licensors and that MMX and/or its licensors retain exclusive ownership of the Services and MMX Data, including all modifications, enhancements, derivatives, and other software, documentation, and materials relating to the Services and MMX Data (including any and all patents, copyrights, trade secret rights, trademarks, trade names, and other proprietary rights embodied therein or associated therewith), and all copies thereof.
Certain aspects of our Services may require you to agree to third party terms and conditions, or the terms and conditions of other users in order to utilize such Services (“Third Party Terms”). For example, a hotel may be a user of the Services and may make rooms available for you to book via the Services, subject to certain Third Party Terms. In engaging in a transaction with the hotel, agree to be bound by the Third Party Terms. We provide access to the Third Party Terms strictly as a convenience to you, and We are not a party to those Third Party Terms, even if they are accessible via the Services. We have no liability whatsoever arising from or relating to your interaction with any third party or other user(s), and we make no representations or warranties with respect to such third party or other user(s). Any interaction by you with any third party or other users is at your own risk. Please be sure to read any Third Party Terms carefully.
We respect intellectual property rights. If you are a copyright owner or exclusive copyright holder, or are authorized to act on behalf of one, and believe that any material or Data available on our Site or in the Services infringes upon your copyrights, please submit a notification of the alleged copyright infringement to the contact provided below in accordance with the Digital Millennium Copyright Act (“DMCA”) by providing all the following information: (1) the full legal name and a physical or electronic signature of the person authorized to act on behalf of the copyright owner/exclusive licensor; (2) identification of the copyrighted work that you claim has been infringed, or, if multiple copyrighted works at a single online site are covered by this the notification, a representative list of the copyrighted works; (3) identification of the material that is claimed to be infringing (or to be the subject of infringing activity) and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material (including URL(s) if possible); (4) your name, address, telephone number, email address, and/or any other information reasonably sufficient to allow us to contact you. Your notification must also include statements regarding the following: (A) You have good faith belief that use of the material in the manner described in this notification is not authorized by the copyright owner, its agent, or the law; and (B) the information contained in this notification is accurate, and under penalty of perjury, you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. You acknowledge that if you fail to comply with all the requirements above, your DMCA notice may not be valid. Please see 17 U.S.C. § 512 for more information regarding the DMCA and DMCA notifications. We also recommend that you consider consulting legal counsel.
Please deliver the notification to:
By Email: firstname.lastname@example.org
By Mail: 800 West Pender Street, Ste. 215, Vancouver, BC, Canada, V6C 2V6
If you send us you send ideas, suggestions, proposals, plans, or other materials related to the Services, whether online, by email, by postal mail, or otherwise (collectively, “Feedback”), you agree that we may, at any time, without restriction fully exploit in any medium any Feedback that you provide to us. Feedback is not confidential. We are and shall be under no obligation (1) to pay compensation for any Feedback; (2) provide attribution for any Feedback; or (3) to respond to any Feedback.
THE SERVICES AND DATA ARE PROVIDED “AS-IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF OR ACCESS TO THE SERVICES, DATA OR YOUR USER DATA WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. WE DO NOT WARRANT THAT THE SERVICES OR DATA WILL BE ACCURATE. COMPLETE, OR RELIABLE. WE DO NOT WARRANT THAT THE SERVICES OR DATA WILL MEET YOUR REQUIREMENTS. WE MAKE NOT REPRESENTATIONS OR WARRANTIES REGARDING HOW THE DATA OR YOUR USER DATA WILL APPEAR ON YOUR SPECIFIC DEVICE. YOU AGREE THAT FROM TIME TO TIME WE MAY REMOVE ALL OR PART OF THE SERVICES, DATA AND/OR YOUR USER DATA FOR INDEFINITE PERIODS OF TIME WITHOUT NOTICE TO YOU. YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE, THE SERVICES, DATA AND YOUR USER DATA IS AT YOUR SOLE RISK. WITHOUT LIMITING THE FOREGOING, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, QUIET ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
IN NO CASE SHALL MMX, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST CONTRIBUTIONS, LOSS OF GOODWILL, LOST SAVINGS, LOSS OF DATA, LOSS OF DATA, SERVICE INTERRUPTION, COMPUTER DAMAGE, SYSTEM FAILURE, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY, OR OTHERWISE, ARISING FROM THESE TERMS, YOUR USE OF ANY OF THE SERVICES OR DATA, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY OF THE SERVICES OR DATA, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY DATA MADE AVAILABLE VIA THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF THE LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES, DATA OR YOUR USER DATA EXCEED THE FEES PAID BY YOU IN ONE MONTH PERIOD IMMEDIATELY LEADING UP TO THE EVENTS GIVING RISE TO THE CLAIM; AND IF NO AMOUNTS HAVE BEEN PAID DURING SUCH PERIOD, $100.
You may stop using the Services at any time. You may delete Your User Data at any time. You may delete your account at any time.
We may suspend or terminate your use of the Services and/or Data immediately and without liability to you if you violate these Terms, or if your continued use of the Services or Data would cause a risk of harm or loss to us, our other users, or any third party. We may delete all Your User Data immediately upon termination of your account.
You remain liable for any payment obligations incurred by you prior to any termination or deletion. Upon any termination or expiration of these Terms, We shall no longer provide the applicable Services, Data and Your User Data to You.
Except as expressly provided herein, termination of these Terms by either party will be a nonexclusive remedy for Us and will be without prejudice to any other right or remedy of Us. Provisions which by their nature should survive termination of these Terms shall survive any such termination.
We may, in our sole discretion, decide to modify, improve, or discontinue all or part of the Services or Data at any time, with or without notice, and without liability to you.
YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND US OR ANY OF OUR OFFICERS, DIRECTORS OR EMPLOYEES ACTING IN THEIR CAPACITY AS SUCH (WHETHER OR NOT SUCH DISPUTE INVOLVES A THIRD PARTY) WITH REGARD TO YOUR RELATIONSHIP WITH US, INCLUDING WITHOUT LIMITATION DISPUTES RELATED TO THESE TERMS, YOUR USE OF THE SERVICES, AND/OR RIGHTS OF PRIVACY AND/OR PUBLICITY, WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION UNDER THE JAMS, INC. (“JAMS”) RULES FOR ARBITRATION OF CONSUMER-RELATED DISPUTES. ARBITRATION SHALL TAKE PLACE IN SEATTLE, WASHINGTON. ANY PROVISION OF APPLICABLE LAW NOTWITHSTANDING, THE ARBITRATOR WILL NOT HAVE AUTHORITY TO AWARD DAMAGES,REMEDIES OR AWARDS THAT CONFLICT WITH THESE TERMS.YOU AND WE HEREBY EXPRESSLY WAIVE TRIAL BY JURY; PROVIDED, HOWEVER, THAT WE OR YOU MAY SEEK INJUNCTIVE OR OTHER EQUITABLE RELIEF IN ANY STATE OR FEDERAL COURT HAVING JURISDICTION TO GRANT IT IN THE EVENT OF AN ACTUAL OR THREATENED INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS. DISCOVERY AND RIGHTS TO APPEAL IN ARBITRATION ARE GENERALLY MORE LIMITED THAN IN A LAWSUIT, AND OTHER RIGHTS THAT YOU AND WE WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION.
As an alternative, you may bring your claim in your local small claims court (to the extent permitted) unless such action is transferred, removed or appealed to a different court. You may bring claims only on your own behalf. Neither you nor we will participate in a class action or class-wide arbitration for any claims covered by this agreement to arbitrate. YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US INCLUDING WITHOUT LIMITATION ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person’s account, if we are a party to the proceeding.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of the Services or these Terms must be filed by you within one (1) year after such claim of action arose or be forever banned.
If you do not wish to be bound by the arbitration and class-action waiver provisions in this Disputes section, you must notify us in writing within thirty (30) days of the date that you first accept these Terms (unless a longer period is required by applicable law), and then you must litigate any disputes against us in accordance with Washington law. Your written notification must be mailed to us at the address set out at the end of these Terms. If you do not notify us in accordance with this paragraph, you agree to be bound by the terms of this Disputes section, including without limitation the arbitration and class-action waiver provisions, and further including such provisions in any revisions we make to these Terms after the date of your first acceptance. Such notification must include: (i) your name; (ii) your email and mailing address, and (iii) a statement that you do not wish to resolve disputes with us through arbitration or waive your ability to participate in a class action. If we make any changes to this Disputes section (other than a change to the address at which we will receive notices or rejections of future changes to this Disputes section), you may reject any such change by sending us written notice, within thirty (30) days of the change, to the address set out at the end of these Terms. It is not necessary to send us a rejection of a future change to this Disputes section if you had properly opted out within the first thirty (30) days after you first accepted the provisions in this Disputes section. If you have not properly opted out, then by rejecting a future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Disputes section, as modified by any changes you did not reject.
Except as otherwise stated herein, these Terms constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms). The failure of MMX to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, and such determination shall not affect the validity and enforceability of any other remaining provisions. These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of laws provision. These Terms are personal to you. You cannot assign them, transfer them, or sublicense them unless you get our prior written consent. We have the right to assign, transfer, or delegate any of its rights and obligations under these Terms without your consent. We will provide you notice via email, written notice, or by conspicuously posting the notice on our Site. In the event of a conflict between these the English language version of the Terms and any foreign language translation versions thereof, the English language version of the Terms shall govern and control. All disputes, claims, and causes of action (and related proceedings) will be communicated in English.
Questions about these Terms should be sent to: email@example.com
You may also reach us by mail at: 800 West Pender Street, Ste. 215, Vancouver, BC, Canada, V6C 2V6
Last Update: February 15, 2023
In addition to the Terms of Service, these Additional Terms for Reservations Services are applicable to you (a) if you are using the Services intended to facilitate the creation or booking of a hotel or lodging reservation (a “Buyer”) or (b) if you are a travel provider using the Services intended to facilitate the receipt of hotel or lodging reservations (a “Seller”). If you are under 18 years of age, you are not permitted to be a Buyer or a Seller, or use the Reservation Services.
You acknowledge and agree that we are a service provider and do not participate in resulting transactions between Buyers and Sellers. We are not responsible for any transaction between a Buyer and/or Seller. Accordingly, in the event of any dispute with one or more users (i.e. Buyers and Sellers, etc.), you release us, our agents and employees from all claims, demands and damages (actual and consequential) of every form and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising from or in any way connected with such disputes and/or any transaction between users.
We are not and will not be responsible for, and have no control over the availability, quality, safety or legality of the hotel rooms or other properties listed or advertised in connection with our Services. We do not warrant the truth or accuracy of listings, images, the ability of users to complete any transactions initiated by using our Services. You are strongly cautioned of the potential risks in dealing with underage persons, foreign nationals, or those with fraudulent intentions.
In addition to the obligations set forth above, Seller shall comply with our Policy for Accepting and Handling Credit Card Payments which is incorporated herein by reference and is part of the Terms.
WE MAKE NO REPRESENTATIONS, WARRANTIES, OR GUARANTEES WITH RESPECT TO ANY OF THE TRANSACTIONS BETWEEN BUYERS AND SELLER, INCLUDING WITHOUT LIMITATION DATA OR CONTENT THAT IS FEATURED, MENTIONED, DESCRIBED, BOOKED, RESERVED, DISTRIBUTED, GIVEN AWAY, RENTED, SOLD, OR OTHERWISE AVAILABLE ON OR THROUGH THE SERVICES. ALL TRANSACTIONS FOR ROOMS, PRODUCTS, AND/OR SELLER SERVICES, INCLUDING WITHOUT LIMITATION CONTENT, SHALL BE BETWEEN THE BUYER AND SELLER WITHOUT ANY INVOLVEMENT BY US. THESE THIRD PARTIES MAY REQUIRE THAT YOU AGREE TO THEIR ADDITIONAL TERMS, CONDITIONS, CONTRACTS, AGREEMENTS, AND/OR RULES.
IF YOU BID ON, PURCHASE, ORDER, OBTAIN, RESERVE OR BOOK ANY ROOMS, PRODUCTS AND/OR SELLER SERVICES, ON OR THROUGH THE SERVICE, OR ACCESS, USE OR RELY UPON ANY DATA OR CONTENT PROVIDED WITHIN THE SERVICES, NOTE THAT NEITHER WE NOR OUR INDEMNITEES HAVE ANY CONTROL OVER, OR ASSUME RESPONSIBILITY FOR, THE QUALITY, QUANTITY, SIZE, CHARACTER, FITNESS FOR A PARTICULAR PURPOSE, SPECIFICATIONS, FEATURES, FUNCTIONALITY, SAFETY, OR LEGALITY OF SUCH ROOMS, PRODUCTS AND/OR SELLER SERVICES, THE TRUTH OR ACCURACY OF THE LISTINGS, OR THE ABILITY OF THE SELLERS TO PROVIDE SUCH ROOMS, MERCHANDISE, PRODUCTS AND/OR SELLER SERVICES.
Last Update: February 15, 2023
This Meetingmax Policy for Accepting and Handling Credit Card Payments (the “Policy”) describes MMX’s policy and procedures for the proper handling of credit card information. This Policy is intended to ensure that credit card information is handled and disposed of in a manner that satisfies MMX’s obligation to protect such information to the level that meets or exceeds that required by the Payment Card Industry.
Since any unauthorized exposure of credit card information could subject MMX to reputational damage and significant penalties, failure to comply with the policy contained within this document will be considered a serious matter and is a material breach of the Terms.
This policy is applicable to any individual, who accepts, captures, stores, transmits and/or processes credit card information (in physical or electronic format) in the MMX system.
To reduce their losses due to credit card fraud, five members of the payment card industry, Visa, Mastercard, American Express, Discover and JCB, banded together to develop security standards for any organization that accepts, captures, stores, transmits and/or processes credit card information either manually or through an automated system. This set of standards is referred to as the Payment Card Industry’s Data Security Standard, or “PCI-DSS.”
PCI-DSS is enforced through the contracts that MMX, as a service provider, has with its clients. Penalties for non-compliance can include increased credit card transaction fees, a suspension of credit card privileges, and fines in cases where an account is compromised.
For additional information about PCI-DSS, please visit the Payment Card Industry Security Standards Web site at: https://www.pcisecuritystandards.org
MMX is committed to complying fully with the expectations specified by the Payment Card Industry in its Data Security Standard (PCI-DSS). Compliance by MMX requires that:
Failure to comply with these principles, as implemented in this Policy, may result in the revocation of the ability to process credit card transactions and/or could lead to disciplinary action. The following section defines the MMX’s standard procedures in support of the above principles.
No individual is authorized to accept, access or support systems housing credit card information until all of the following requirements are satisfied:
Individuals may only process credit card information via the provided web application interface. No other means of accessing the MMX systems may be used to process credit card information.
Individuals who have access to credit card information are responsible for properly safeguarding the data and must comply with all requirements of MMX’s Information Security Policy to protect the integrity and privacy of such information. This policy can be found under policies in the web application interface.
System users are to keep account information in a secured location. Under no circumstance is account information to be shared with others as no other individual is authorized to use the account. The following pieces of information are considered “confidential” within the meaning of the Information Security Policy and must be protected appropriately from initial capture through destruction regardless of the storage mechanisms used (e.g., on computers, on electronic, magnetic or optical media, on paper, etc.):
Under no circumstances is the above information to be transmitted in an unsecured method. This includes email, instant messaging systems or any other method that does not comply with the PCI DSS standard.
Neither the three- or four-digit credit card validation codes (CVV2) nor Personal Identification Numbers (PIN) may ever be stored in any form.
Physical documents, such as customer receipts, merchant duplicate receipts, reports, etc., that contain credit card information should be retained only as long as there is a valid business reason to do so, and no longer than 90 days. While the documents are retained, they must be stored in locked cabinets in secured areas with access restricted to authorized individuals on a need-to-know basis. Keys that allow access to such containers must be immediately collected from any individual who leaves or whose responsibilities no longer require him or her to access such documents. When combination locks are used, the combination must be changed when an individual who knows the combination leaves or no longer requires access to perform assigned work.
No lists should be maintained that include entire credit card numbers. For any physical documents that contain credit card information, all but the last four digits of the credit card number should be physically cut out of the document. Overwriting the credit card number with a marker is not acceptable since the number can still be viewed in certain circumstances.
All credit card information must be destroyed as soon as it is no longer necessary and may not be retained for more than 90 days after the transaction is processed. All physical documents that are no longer necessary must be cross-cut shredded using a commercially available shredding device.
Any individual who suspects the loss or theft of any materials containing cardholder data, that person must immediately notify MMX.
Departments handling credit card transactions must segregate, to the extent possible, all duties related to data processing and storage of credit card information. A system of checks and balances should be put in place in which tasks are performed by different individuals in order to assure adequate controls. For example, the same person should not process credit card transactions/refunds and perform the monthly credit card reconciliation. Where staffing permits, it is strongly recommended that the responsibility for processing transactions and refunds be segregated as well.
The Department Manager or his/her designee should not handle or have access to credit card transactions. He or she will verify that the original supporting detail records agree with deposits on the General Ledger Journal. Terminal or web-based reports must not be the only supporting details record.
The Department Manager or his/her designee is responsible for ensuring that Human Resources is aware of any job description changes that are made in support of maintaining the segregation of duties.
The individual must be a current employee of the approved hotel. If a hotel employee no longer meets any of the criteria in this policy to process credit card information, their account must be disabled until such time they are compliant.
The individual must have gone through adequate screening/training on handling sensitive information by the hotel before privileges to handling credit card information are given.
MMX maintains a list of all approved hotel domains. The hotel user must have an approved hotel domain name in their email address. The web application will validate this requirement. This validation process must not be bypassed for any reason. This initiative provides additional security to reduce the chances of an unapproved source gaining access to sensitive information including credit card details.
This section is a statement of understanding and intent to comply with MMX’s Policy and Procedures for Accepting and Handling Credit Card Payments. By agreeing to the Terms, you agree to be bound by this Statement of Understanding.
Applicable to: Any individual who accepts, captures, stores, transmits and/or processes credit card information
MMX users accept credit card information, such as credit card numbers and exp. dates. The system never stores card verification codes.
You recognize that this information is sensitive and valuable, and that MMX is contractually obligated to protect this information against its unauthorized use or disclosure in the manner defined by the Payment Card Industry’s Data Security Standard, and should such information be disclosed to an unauthorized individual, MMX could be subject to fines, increased credit card transaction fees and/or the suspension of credit card privileges.
As an individual whose role includes the acceptance, capture, storage, transmission and/or processing of credit card information, You agree with the following statements:
Last Modified: January 1, 2020
You may visit our Site without disclosing any personally identifiable information (“Personal Information”). However, you may also choose to provide certain Personal Information, such as your name, address, payment information, telephone number and/or email address on this Site. The Personal Information that we collect from you during the reservation process will be shared with registration systems, hotels, and event coordinators to confirm your booking and to be able to contact you if any issues with your booking arise.
Data will be stored for a maximum of 38 months (or less) as required by our Site in order to fulfill business requirements.
We may collect certain aggregate and non-personal information when you visit the Site. Aggregate and non-personal information does not relate to a single, identifiable visitor. It tells us such things as how many users visited our Site, how many reservations were made and the pages of the Site that were accessed. By collecting this information, we learn how to best tailor our Site to the needs of our visitors.
We do not sell, rent, trade or otherwise disclose Personal Information concerning visitors to the Site, except as described herein. We may share Personal Information provided by our Site visitors with third parties we have retained to perform services on our behalf or as necessary to process hotel reservations via our Site. In addition, we may disclose Personal Information about you if we are required to do so by law or pursuant to legal process, in order to respond to a request from law enforcement authorities or other government officials, and/or when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer any Personal Information we have about you in the event that we sell or transfer all or a portion of our business or assets.
This Site may contain links to external web sites operated by third parties. Please be aware that these third-party web sites are governed only by their own privacy policies. We cannot be responsible for these policies.
Some pages on this Site may use "cookies," which are small data files that the Site may place on your system for identification purposes. These files are used for site registration and customization the next time you visit us. Your Web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. You can choose whether or not to accept cookies by changing the settings on your browser. By not accepting cookies, some pages may not fully function and you may not be able to access certain information on this site.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, because no data transmission is completely secure, and no system of physical or electronic security is impenetrable, we cannot guarantee the security of the information you send to us or the security of our servers, networks or databases, and by using the Site you agree to assume all risk in connection with the information sent to us or collected by us when you access, visit and/or use the Site, including without limitation your Personal Information, and we are not responsible for any loss of such information or the consequences thereof.
We do not sell, rent, or trade your Personal Information with third parties for their commercial purposes.
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
You have the right to request that Meetingmax disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
If you wish to retrieve any information that Meetingmax currently tracks for you, please visit this page.